Saddle Bums is dedicated to our customers' satisfaction. When you call us you will not only be talking to a person, but to a horse person. Everyone at Saddle Bums owns, rides and loves horses. All of our products are used and tested by one of the people you will be talking to when you call Saddle Bums. It is our goal to not just sell you a riding tight, but the most perfect riding tight for your riding dicipline and you personally. Saddle Bums 800 260-7072 sales@saddlebums.com Guarantee: Items may be exchanged or returned for a refund within 30 days if not used. Continental U.S. - shipped by Priority Mail unless otherwise indicated. International - shipped by Global Priority unless otherwise indicated.